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The main problem is related to the deterioration of the airbag propellant over time , which could cause over-inflation and rupture of the device in the event of an accident , with potentially serious consequences for the vehicle occupants. Stellantis urged owners to immediately stop using the affected vehicles until the defective airbag is replaced.

The situation is further complicated by the shortage of components needed to replace airbags , which has led to long wait times for repairs at authorized workshops. In response to the disruption, Stellantis is providing temporary courtesy vehicles and evaluating incentives for the purchase of new vehicles.

To check if their car is affected by the recall , owners can use the Citroën platform by entering the vehicle’s chassis number . Meanwhile, Codacons is preparing a class action lawsuit on behalf of owners facing difficulties due to this situation.

How to check if your Citroen C3 is subject to the recall?

To check if your Citroën C3 is subject to the recall for a faulty airbag, you can follow these steps:




    1. Find your vehicle identification number (VIN) : The vehicle identification number is a unique 17-character alphanumeric code that identifies your vehicle. You can find it on the dashboard, near the windshield, on the driver’s door pillar, in the engine compartment, or in the vehicle documents (registration document).
    2. Visit the Citroën website : Go to the page dedicated to Citroën recall campaigns. You can access it directly via this Citroën page .
    3. Enter your VIN : Once in the recall section, enter your vehicle’s chassis number in the appropriate field to check if it is subject to the recall.
    4. Follow the instructions : If your vehicle is affected, the site will provide specific details on what to do. Typically, you’ll be advised to contact an authorized Citroën dealer or workshop to schedule a free repair.

As anticipated, Codacons has announced the launch of a class action lawsuit against Citroën, part of the Stellantis group, in response to the recall of approximately 600,000 Citroën C3 and DS3 vehicles due to airbag problems. These airbags, manufactured by Takata, have a defect that can cause overinflation and potentially dangerous in the event of an accident.

The class action lawsuit was filed to address the numerous inconveniences reported by owners of the affected vehicles. Among the main problems are long wait times for repairs due to component shortages and difficulties in scheduling appointments at authorized repair shops. This situation has forced many motorists to suspend use of their vehicles or use alternative means of transportation, resulting in unexpected additional costs.

Codacons specified that the legal action seeks compensation for the material and moral damages suffered by motorists, as well as requiring the replacement of vehicles if spare parts are not available within a reasonable timeframe. Furthermore, the association seeks to sanction Citroën for its inadequate management of the recall campaign.

Interested motorists can obtain further information and participate in the class action by contacting Codacons via the email address provided in the association’s press releases.

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